This Privacy Policy explains how Limira ("we", "us", "our") collects, processes, stores, and protects personal data of users ("you", "user") when using our services. By using the App, you agree to the practices described in this Privacy Policy.
1. Data We Collect
- Account Information: When you sign in with Google/Apple, we may collect your name, email address, and identifiers provided by the sign-in provider.
- Profile Information: Username and the preference selected during onboarding, including a religion choice (including the option of no religion).
- User Content: Chat messages, voice chat content (ephemeral processing of voice and its text transcription), "soul letter" content, and any other data you voluntarily share (including religious, spiritual, or health-related information).
- Payment Information: Processed by payment providers (e.g., Stripe, PayPal) during premium subscriptions or in-app purchases.
- Device and Usage Data: Device model, OS, IP address, language preferences, error reports, and usage analytics.
2. Purposes of Processing
- Provide, improve, and personalize the service
- Enable chat experiences and the "soul letter" feature
- Provide voice chat service: your voice is processed only ephemerally to generate a chat response. Raw voice recordings are not stored.
- Process premium subscriptions and purchases
- Ensure security of the App and fix issues
- Send service-related notifications
Note: Religious, spiritual, or health information you share is used only to provide the service and is never used for marketing or advertising.
3. Sharing of Data
- Ad Companies: We do not share user data with third-party ad companies.
- Service Providers: We share data only with payment processors and technical infrastructure providers as necessary.
- Legal Requirements: We may disclose data when required by law or lawful requests of authorities.
4. Marketing Communications
We may occasionally send marketing emails about new features, updates, or promotions. You can opt out at any time using the unsubscribe link in those emails.
5. Your Rights
- Access: You can request a copy of your personal data by contacting us atdestek@uygulama.com.
- Rectification and Deletion: You may request correction or deletion of your personal data, including account deletion.
- Opt-out of Marketing: Use the unsubscribe link in marketing emails.
6. Data Retention
- Personal data is retained while your account remains active.
- Chat content may be stored as chat history within the app and can be deleted by you.
- Raw voice inputs and generated voice responses are not stored.
- Upon account deletion, data will be permanently deleted within a reasonable time.
7. Children’s Privacy
The App is not intended for children under 13. We do not knowingly collect data from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes.
9. Contact
For privacy questions, contact us at destek@uygulama.com.